Mornington Legal is a member of Nesh Legal Group. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. The information we collect
We collect personal information that is reasonably necessary to respond to your enquiry and to act for you. This may include your name, address, telephone number, email address, date of birth, identification documents, financial information and details of your legal matter. Where your matter requires it, we may also collect sensitive information (for example, health information in a family law or estate matter), but only with your consent or where the law permits.
2. How we collect it
We collect most information directly from you — by telephone, email, in person, or through the forms on this website. We may also collect information from third parties with your authority or where the law allows, such as other parties and their lawyers, courts and tribunals, government agencies, financial institutions and real estate agents. When you visit this website we may collect limited technical data, such as your browser type and the pages you view.
3. Why we collect it
We use your information to respond to your enquiry, arrange consultations, carry out conflict and identity checks, provide legal services, manage billing and trust money, and meet our legal, regulatory and professional obligations. We will not use your information for an unrelated purpose without your consent, unless the law requires or permits it.
4. Confidentiality and disclosure
Information about your matter is treated as confidential and may be protected by legal professional privilege. We may disclose your information to other firms within Nesh Legal Group where relevant to your matter; to barristers, experts, courts, other parties and their representatives as needed to act for you; and to service providers who support our practice (such as IT, cloud storage and practice management providers). We never sell your personal information.
5. Overseas disclosure
Some of our service providers may store information on servers located outside Australia. Where that occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
6. Storage and security
We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep client files for as long as the law and our professional obligations require, and then securely destroy or de-identify them.
7. Access and correction
You may ask to access, or to correct, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time. If we are unable to give you access, for example because of legal professional privilege or another legal reason, we will tell you why.
8. Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will aim to respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.
9. Contact us
Mornington Legal
342 Main Street, Mornington VIC 3931
Phone: (03) 5975 7611
Email: info@neshlegal.com.au